Pricing & Payment Terms
We believe in honest, transparent pricing with no hidden travel fees or unexpected add-ons. Every pool is priced based on its water volume, surface condition, and plant room setup.
How prices are set
Initial cost indications are provided based on your description. The final price is confirmed following an initial on-site plant room inspection and chemical test before work begins.
Payment methods
We settle accounts through cash on delivery or direct bank transfer against invoice. This website never asks for or stores credit card records.
- Cash on completion
- Bank transfer against invoice
Invoicing
An itemised invoice detailing labour, tested chemical parameters, and all dosed treatments is issued upon completion of every visit. Standard invoices are due upon receipt unless corporate terms have been agreed in advance.
Deposits and materials
For standard maintenance and valeting visits, no advance deposit is required. For equipment installations exceeding £500, such as new heat pumps, sand filters, or circulation pumps, a 30 percent deposit is required to order materials.
Late payment
Late payments beyond seven days from invoice issuance incur a statutory reminder notice. Commercial accounts not settled within 30 days accrue statutory interest under the Late Payment of Commercial Debts Act.
Questions about this policy
Reach us at [email protected] or dial +44 1224 872 531 during Mon-Thu 09:30-18:45, Fri 09:30-17:30, Sat 09:45-13:15. Our team replies to each inquiry within one business day.
- Merchant
- ClearBasin Pool Services Ltd.
- Registered address
- 4 Rubislaw Terrace, Aberdeen, AB10 1XE, United Kingdom
- [email protected]
- Phone
- +44 1224 872 531
- Working hours
- Mon-Thu 09:30-18:45, Fri 09:30-17:30, Sat 09:45-13:15
- Registration
- Company No. 14179925